User Research & Personas

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User Research and Personas for UI/UX

We research real users to create clear personas and journey maps that guide smart, compliant design decisions.

Why User Research Matters

Good design starts with real users.

  • UX user research shows what people really need.
  • It helps us spot problems and find opportunities.
  • We follow GDPR and WCAG guidelines to keep data safe and design accessible.


Our Research-Driven Persona Process

Step 1: Planning & Recruitment

We set clear goals, pick the right demographic methods, and recruit participants who match your audience.

Step 2: Conducting UX Research Methods

We run user interviews, surveys, and usability testing services to gather both qualitative research and quantitative research data.

Step 3: Behavior & Journey Analysis

We map behavioral patterns and use user journey mapping to see how people move through your site or app.

Step 4: Persona Development

We transform data into detailed profiles. Each persona shows motivations, goals, and pain points to guide design.

Step 5: Empathy Mapping & Needs Assessment

Through empathy mapping, UX, and needs assessment, we dive deep into what each persona feels and needs.

What You’ll Gain

  • Actionable usability insights from user behavior analysis.
  • Clear customer segmentation for focused design.
  • Defined user experience goals to steer interaction design.

  • Ready-to-use personas to inform every design step.

How We Apply Research to Design

  • Design Thinking workshops turn insights into creative ideas.
  • Prototype testing validates solutions with real users.
  • Cognitive walkthroughs catch issues before development.
  • A continuous feedback loop refines personas and flows.


Our Commitment to Trust and Quality

  • Human-centered design that respects privacy and EU rules.
  • Data-driven UX research backed by clear metrics and analytics tools.

  • Transparent methods that build your authority and trust.

Ready to Know Your Users Better?

Let’s turn real insights into designs users love.



User Research & Personas

Get a deeper look at your users with QTech IT’s user research and persona services. We map journeys, analyze behavior, and build data-driven personas to guide your UI/UX design.


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