Privacy & Policy

At Qtech IT, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws in the European Union (EU).

Information We Collect
We may collect various types of personal information, including but not limited to:
- **Contact Information**: Name, email address, phone number, and mailing address.
- **Technical Data**: IP address, browser type, device type, operating system, and usage data.
- **Service Data**: Information regarding your interactions with our services, including log data, usage patterns, and feedback.
We collect this information directly from you when you provide it, through your interactions with our services, or automatically as you navigate through our website.

Purpose of Data Collection
We collect your information for the following purposes:
1. **Service Delivery**: To provide and manage our services, including web development, software solutions, and customer support.
2. **Communication**: To communicate with you about your account, respond to inquiries, and send updates or important notices.
3. **Marketing**: To send you promotional materials and newsletters, provided you have opted in to receive such communications.
4. **Analytics**: To analyze user behavior and improve our services by understanding how our website is accessed and used.
5. **Legal Compliance**: To comply with legal obligations and protect our rights, privacy, safety, or property and/or that of our clients or others.

Legal Basis for Processing Personal Data

Under the GDPR, we will only process your personal information if we have a legal basis to do so. The legal bases for processing may include:
- Your consent.
- Performance of a contract with you.
- Compliance with a legal obligation.
- Legitimate interests pursued by our company or a third party.

 Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

1. **Service Providers**: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.
2. **Legal Requirements**: We may disclose your information if required by law or in response to valid requests by public authorities.
3. **Business Transfers**: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to help safeguard your data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights
Under the GDPR, you have certain rights regarding your personal data, including:
- The right to access your data.
- The right to rectify inaccurate data.
- The right to erasure ("right to be forgotten").
- The right to restrict processing.
- The right to data portability.
- The right to withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "effective date" at the top of this document.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Qtech IT
Email:i nfo@qtechit,dev
Address: Rietdekker 24, 1445 KG, Purmerend
Your privacy is important to us, and we are committed to protecting it. Thank you for trusting Qtech IT with your information.