Support Ticket System With OpenAI

Support Ticket System With OpenAI

Introducing AIDesk, the next-generation AI-powered Support Ticket System designed for seamless and intuitive customer support management. With AIDesk, customers can effortlessly create their accounts, submit support requests, and experience a sleek messaging interface.

This innovative solution is the pinnacle of customer support and management for Laravel applications. It efficiently tracks and resolves customer issues by categorizing them based on type, priority, and category. AIDesk ensures swift service delivery while maintaining a comprehensive log of all customer requests. Elevate your customer support game with AIDesk's Support Ticket System, offering a consistent and exceptional support experience for your clientele.

Key Features

AI-powered Replies & content management
Anonymous Chat via Email
Ticket Reply Management
Dynamic Webpage Management
Customizable Roles Management
Custom Fields Configuration
Agent System Integration
Live Chat with Agents
Multi-channel Live Notifications (Slack, Browser, Email, SMS, Pusher)
Customer Login with Captcha Security
Social Media Login (Gmail, Facebook)
File Uploads Management
Automation Functions for Streamlined Operations
Knowledgebase Articles
Notification and Email Templates
Customizable Pages
Map/IP-based Automated Ticket Assignment
Automated Ticket Assignment Functions (Best agent, Location-based, Group-based, Category-based)
Ticket Categorization System
Reporting Capabilities

erver Requirements

• PHP >= 8.*
• GD PHP Extension
• Ctype PHP Extension
• BCMath PHP Extension
• Fileinfo PHP Extension
• Mbstring PHP Extension
• JSON PHP Extension
• Tokenizer PHP Extension
• OpenSSL PHP Extension
• PDO PHP Extension
• XML PHP Extension